Who we are
EZ AUTO Lakeland ("EZ AUTO," "we," "us," or "our") is a Buy Here Pay Here dealership located at 1612 W. Memorial Blvd, Lakeland, FL 33815. This Privacy Policy describes how we handle personal information collected through our website (ezautousa.com), in-store applications, and during the course of doing business with you.
Information we collect
We collect information you provide directly, including:
- Name, address, phone number, and email address
- Driver's license number and date of birth (identity verification)
- Employment information and proof of income
- References on your credit application
- Payment information (processed securely through our payment partners)
- Vehicle information for trade-ins or service
We may also automatically collect technical information when you visit our website (IP address, browser type, pages viewed) used only to improve the site and not linked to your identity.
How we use your information
We use the information we collect to:
- Process your vehicle financing application
- Administer your account and process payments
- Report your payment history to the three major credit bureaus to help you build credit
- Contact you about your account, payments, or service reminders
- Comply with legal obligations under Florida law and federal regulations
- Improve our website and customer service
Credit bureau reporting
EZ AUTO reports your payment history to Equifax, Experian, and TransUnion. Both on-time and missed payments are reported. This is a core part of our service and what makes financing with EZ AUTO a genuine path to credit improvement over time.
How we share your information
We do not sell your personal information. We may share it with:
- Credit bureaus — for payment reporting
- Payment processors — BlytzPay and others to process payments securely
- Insurance providers — if you obtain CPI coverage through us
- Service providers — vendors who help us operate our business under confidentiality agreements
- Legal authorities — when required by law
Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No internet transmission is 100% secure, but we take your privacy seriously and work hard to protect it.
Cookies
Our website may use cookies to improve your experience. You can control cookie settings in your browser. Disabling cookies may affect certain site functionality.
Your rights
Depending on your state of residence, you may have the right to access, correct, or request deletion of your personal information. Contact us and we will respond within 30 days.
Children's privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from minors. Contact us immediately if you believe we have done so.
Changes to this policy
We may update this Privacy Policy periodically. Changes will be posted here with a revised date. Continued use of our services after changes means you accept the updated policy.
Contact us
Questions about your privacy or this policy? Reach us at: